Elitecraft Baths Privacy Policy
Last Updated: September 14, 2026
Elitecraft Baths respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request information, schedule a consultation, communicate with us, or use our services.
Information We Collect
We may collect information that you voluntarily provide to us, including your name, telephone number, email address, project address, ZIP code, information about your bathroom remodeling project, requested services, appointment information, project timeline, financing interest, and other information you choose to provide.
We may also automatically collect limited technical information when you visit our website, such as browser type, device information, IP address, pages visited, referring website, and website usage information.
How We Use Your Information
We may use your information to:
Respond to inquiries and requests for information.
Schedule and manage consultations and appointments.
Provide bathroom remodeling estimates, services, and project-related communications.
Communicate about appointments, scheduling, project updates, customer service, and account matters.
Provide information about financing options when requested.
Send marketing or promotional communications when you have provided the appropriate consent.
Improve our website, services, customer experience, advertising, and business operations.
Prevent fraud, protect our business, and comply with applicable laws.
Text Messaging and SMS Consent
If you voluntarily consent to receive text messages from Elitecraft Baths, we may send messages relating to your inquiry, consultation, appointment reminders, project updates, customer service, or, when separately authorized, marketing and promotional communications.
Message frequency varies. Message and data rates may apply. You may reply STOP at any time to opt out of text messages. Reply HELP for assistance.
Consent to receive marketing text messages is not a condition of purchasing goods or services from Elitecraft Baths.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We do not sell, rent, transfer, or share text-message opt-in data or SMS consent with third parties for their own marketing or promotional purposes. We may use service providers that assist us in operating our communications and customer-service systems, but such providers may use information only to provide services on our behalf.
How We Share Information
We may share information with service providers and contractors who assist us with functions such as website hosting, customer relationship management, communications, scheduling, analytics, payment processing, financing services requested by customers, advertising, or other business operations.
We may also disclose information if required by law, legal process, governmental request, or when reasonably necessary to protect the rights, property, or safety of Elitecraft Baths, our customers, or others.
SMS opt-in information and messaging consent are excluded from any sharing for third-party marketing or promotional purposes.
Cookies and Analytics
Our website may use cookies, analytics technologies, and similar tools to understand website usage, improve functionality, measure advertising performance, and provide a better user experience. Your browser may allow you to limit or block cookies.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal requirements.
Your Choices
You may request that we update or correct information we maintain about you. You may unsubscribe from marketing emails using the unsubscribe link contained in those messages and opt out of text messages by replying STOP.
Children's Privacy
Our services are intended for adults and homeowners seeking remodeling services. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any revised version will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
Elitecraft Baths
Northeast Ohio
Phone: (216) 369-4017
Email: [email protected]
Website: elitecraftbaths.com
